Measuring trust in institutions

Measuring Trust

We combine two experiments and a survey to measure trust and trustworthiness—two key components of social capital. Standard attitudinal survey questions about trust predict trustworthy behavior in our experimentsmuch better than they predict trusting behavior. Trusting behavior in the experiments is predicted by past trusting behavior outside of the experiments. When individuals are closer soci...

Measuring Trust in Social Networks

A common assumption about social networks is that linked people trust one another's recommendations and opinions. University of Minnesota researchers test such assumptions in large-scale experiments conducted in live social networks in order to shed light on fundamental—and complex—human dynamics like trust. In the physical world, more shared social connections is a good predictor of trust betw...

Measuring Frames: Discursive Institutions in Polarized Politics

Measuring and Modelling Trust

1 The growing literature on trust, social capital and well-being relies almost exclusively on a single survey measure of interpersonal trust: " Generally speaking, do you think that most people can be trusted, or that you can't be too careful in dealing with people? " Efforts at modelling response to this balanced question are becoming increasingly sophisticated. Notable recent examples include...

Measuring Human-Computer Trust

In this study a psychometric instrument specifically designed to measure human-computer trust (HCT) was developed and tested. A rigorous method similar to that described by Moore and Benbasat (1991) was adopted. It was found that both cognitive and affective components of trust could be measured and that, in this study, the affective components were the strongest indicators of trust. The reliab...